Contact Híper Ocio
We are a family business with over 100 years of history, and there is always a real person on the other end. You can contact us by phone, WhatsApp, or visit us directly at our store in Albox.
Phone and WhatsApp
If you write to us on WhatsApp, please try to include your name and the reason for your inquiry so we can assist you faster.
Where we are
Híper Ocio — Justo Martínez Teruel S.A.U.
Avenida 28 de Febrero s/n
Albox, Almería
(On the outskirts of Albox, next to Lidl and Aldi. Easy access and parking.)
Opening hours
As of 2024, our public opening hours have changed. An appointment is required to visit the store. You can schedule it on our website. However, we are usually open from 10:00 to 14:00 and from 15:00 to 18:30. For urgent inquiries outside these hours, WhatsApp is the fastest way, and we will respond as soon as we can.
How can we help you?
- Product inquiries and availability
- Quotes and personalized advice
- Order status
- Returns and warranties
- Delivery of large appliances in the Almanzora region
- In-store pickup (Click & Collect)
- Any questions before or after your purchase
Frequently asked questions about contacting us
Is there a real person on the other end when I contact you?
Yes. We are a family business, and when you call or write, you speak directly with a member of the Híper Ocio team, not a bot or an external call center.
Can I go to the store without an appointment?
If you want to ensure that Antonio or another team member is available to advise you, you can call beforehand.
Can I place my order by phone or WhatsApp?
Yes. If you prefer not to buy online, you can contact us directly, and we will help you manage your order personally.
How long does it take for you to reply?
We always try to respond on the same day during business hours. We are usually faster on WhatsApp.
Legal information
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Company name: Justo Martínez Teruel S.A.U.
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CIF (Tax ID): A04037560
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Registration: Commercial Register of Almería
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Address: Avenida 28 de Febrero s/n, Albox, Almería
